Frequently Asked Questions
Maxis Postpaid Tablet Connect 18 and Maxis Postpaid 28 Tablet Plans
IMPORTANT NOTICE
These plans are no longer available for new sign-ups. Maxis Postpaid 28 Tablet ended sales on October 20, 2022, and Maxis Postpaid Tablet Connect Plan 18 ended sales on December 5, 2024. The information below is meant for existing subscribers' reference only.
General Information
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Plan Monthly Fee Data Allocation Data Sharing Maxis Postpaid Tablet Connect Plan 18 RM18/month 5GB Non-shareable Maxis Postpaid 28 Tablet RM28/month 10GB Shareable with Principal line's DataPool -
Maxis Postpaid Tablet Connect Plan 18:
- 5GB monthly data allowance (non-shareable)
- Data-only plan optimized for tablets
- International roaming available (additional charges apply)
Maxis Postpaid 28 Tablet:
- 10GB monthly data allowance (added to Principal's shareable DataPool)
- Default soft limit of 10GB (Principal can change this via MyMaxis App)
- International roaming available (additional charges apply)
Using Your Plan (For Existing Customers)
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This is a data-only plan that provides internet connectivity for your tablet. Voice calls and SMS services are not available with this plan.
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Your 10GB data is added to your Principal line's shared data pool. This means all devices on your account can use this data. If other lines use the shared data first, you may not have the full 10GB available for your tablet.
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Once you’ve used up all your data quota (5GB for Tablet 18 plan or 10GB for Tablet 28 plan), your mobile internet speed will be throttled when browsing.
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Yes. You can purchase a one-time Mobile Internet Pass of 10GB valid for 30 days at RM15.
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Yes, international roaming is available. Learn more here.
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This plan is intended for tablet use only. Using it in non-tablet devices may violate the terms of service.
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No. Both Maxis Postpaid Tablet Connect 18 and Maxis Postpaid 28 Tablet plans are data-only plans. Calls and SMS services are not available with this plan.
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No. Both Maxis Postpaid Tablet Connect Plan 18 and Maxis Postpaid 28 Tablet will not be able to enjoy 5G.
Contract & Device Information (For Existing Customers)
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For existing customers, there is no contract if you signed up for just the Maxis Postpaid Tablet Connect 18 or 28 plan. However, if you purchased the tablet with Zerolution, you are subject to the Zerolution contract.
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If you purchased a tablet using Zerolution with this plan, you remain bound by the Zerolution contract terms and conditions. Your principal line is not affected by this contract.
Plan Changes & Management
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You can upgrade from Maxis Postpaid Tablet Connect 18 or 28 to Maxis Postpaid Share 48. However, please note that you cannot revert to Maxis Postpaid Tablet Connect 18 or 28 after the upgrade.
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You may continue using your tablet with your existing Maxis Postpaid Tablet plan until further notice.
