Get FREE shipping on all online purchases. Buy now.

Get FREE shipping on all online purchases. Buy now.

MCMC Volunteer Surveys, 8 Nov - 31 Dec | Click

MCMC Volunteer Surveys, 8 Nov - 31 Dec | Click

here.

Frequently Asked Questions

Apple Watch and Maxis Postpaid Watch Connect 18 Plan FAQ

  • Maxis Postpaid Watch Connect 18 is a secondary service which enables cellular connectivity for your Apple Watch GPS + Cellular. It allows you to share your mobile number, call, SMS and data from your mobile line with your Apple Watch even when your phone is not nearby or powered on.

    **Maxis Postpaid Watch Connect 18 was KNOWN as Maxis Postpaid 18 Watch before 20 Oct 2022

  • The monthly subscription fee for Maxis Postpaid Watch Connect 18 is RM18/month.

  • Maxis Postpaid Watch Connect 18 allows you to share data from your mobile line.

  • No. There is no contract if you just sign up with Maxis Postpaid Watch Connect 18. You will be contracted if you purchase Apple Watch with Zerolution on Maxis Postpaid Watch Connect 18.

  • Sorry, international roaming is not enabled for Maxis Postpaid Watch Connect 18. You can use your cellular watch in Bluetooth mode when roaming.

  • Maxis Postpaid Watch Connect 18 can be used by Apple Watch with cellular with OS 6.1.1 (and above) which pair with iPhone compatible with iOS 13.3 and above.

  • All customers below are eligible to activate one (1) Maxis Postpaid Watch Connect 18 as supplementary line.

    • Maxis Postpaid 98/108/128/158/188/248/368
    • Maxis Postpaid Share 48 (Supplementary)
    • Maxis Family Plan 299/ 399/ 499
    • Maxis Family Plan Member and Additional Member 48

    If your primary line current has a multi-SIM service (also known as Share N Surf), you will not be able to activate Maxis Postpaid Watch Connect 18. You may get a Maxis Postpaid Share 48 to replace the multi-SIM, then pair and activate for Maxis Postpaid Watch Connect 18.

  • You may sign up for Maxis Postpaid Watch Connect 18 as long as your mobile line is subscribed to the eligible rate plans.

  • You may sign up for this plan with your own watch or watch purchased from Maxis.

  • Yes, you can pair your Maxis mobile line with Apple Watch which are supported by Malaysian networks. For list of Apple Watch supported by Malaysian networks, please refer to https://www.apple.com/my/watch/cellular.

  • Here is the step-by-step guide on how to activate Maxis Postpaid Watch Connect 18. Before you begin, please make sure that your iPhone is on iOS 13.3 and Apple Watch on WatchOS 6.1.1. Your network is MyMaxis and network provider bundle is Maxis 40.1 and above (on your iPhone, go to Settings/ General/ About, scroll to Network for details).

  • Just reactivate Maxis Postpaid Watch Connect 18 with your new mobile number and proceed using your watch as usual.

  • If you have an existing active Maxis Postpaid Watch Connect 18 subscription, you do not need to sign up and activate the plan on your new phone; just pair your Apple Watch with your new iPhone to continue enjoying the benefits of Maxis Postpaid Watch Connect 18.

  • Just activate Maxis Postpaid Watch Connect 18 with your new mobile line and proceed using your watch as usual.

    If you do not wish to use your Apple Watch with your previously paired mobile line, please contact us to terminate your Maxis Postpaid Watch Connect 18 plan that’s tagged to the line.

  • Your Maxis Postpaid Watch Connect 18 service can only be activated for one (1) Apple Watch at a time. If you wish to change to a new Apple Watch, please contact us to terminate the service for your old Apple Watch. After that, you are free to activate the service for your new Apple Watch.

  • Your Maxis Postpaid Watch Connect 18 plan will be terminated.

  • If your mobile line is suspended, your Maxis Postpaid Watch Connect 18 service will also be suspended.

  • To ensure that you are pairing with you selected number, just turn off the network for mobile line which is you do not wish to pair your Apple Watch and proceed to perform pairing for Apple Watch and iPhone like normal.

The FAQ’s are meant for clarification purposes only. The FAQ’s may be modified from time to time. Please refer Terms of Use and Terms & Conditions of the products and/or services for more information.

Need to get in touch with us?

Contact Maxis Customer Service