In light of MCO, some of our Maxis stores may be closed. Click here to find more locations near you.

Need a Maxis store? Click here for locations near you.

Safeguard yourself from phishing, learn more

Safeguard yourself from phishing, learn more

here.

MCMC Volunteer Surveys, 22 Apr - 31 Dec | Click here for more details.

MCMC Volunteer Surveys, 22 Apr - 31 Dec | Click here for more details.

Frequently Asked Questions

All Brands

  • You may refer to the phone manufacturer for warranty coverage and claim.

  • The standard warranty duration by manufacturers is 12 months.

  • We do not provide additional warranty, however we do have a protection plan named Maxis SafeDevice, which provides coverage for your phone damages.

  • At the moment we don’t provide any repair service.

Insure your device with Maxis Safe Device

The FAQ’s are meant for clarification purposes only. The FAQ’s may be modified from time to time. Please refer Terms of Use and Terms & Conditions of the products and/or services for more information.

Need to get in touch with us?

Find answers from our FAQ or contact Maxis Customer Service via these channels