Frequently Asked Questions
Zerolution
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Zerolution allows you to own a device effortlessly through monthly installments over 24 or 36 months, with 0% interest.
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The Device Advance Payment (DAP) is collected as a token of your commitment, and it will be fully refunded to you as monthly bill rebates over your contract period.
Example: A RM240 DAP on a 24-month plan = RM10 will be credited monthly to your bill.
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Zerolution is available for a wide range of devices, including flagship models. Exclusive offers may be available in the Maxis app for a limited time, so be sure to check regularly to make the most of these deals.
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Signing up is easy! Choose your preferred channel:
📍 In-store:Visit any Maxis Store nationwide for hands-on help.
🛒 Online: -
You can retain your current Maxis plan if it is eligible for Zerolution. However, some plans may not be bundled with the programme, so it's advisable to check with a Maxis representative online or in-store.
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You can change any Maxis Postpaid plan with higher commitment. However, downgrading or switching to a non-eligible plan may be considered early termination. In such cases, you can own the device by settling the remaining device balance.
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To check your device contract details, including the expiry date or remaining period:
From the Home screen:
- Select your service
- Scroll down to "Service Details"
- Tap on "Contract"
Your active contract details will be displayed, including:- Plan
- Device
- Contract Name
- Start Date
- End Date
- Early Termination Fee
Note: Contract details are only available for active contracts. -
If you terminate early, you can own the device by paying off the remaining balance in a lump sum. There are no additional penalties or hidden fees involved
Zerolution: Zero worries with one solution
Need to get in touch with us?
Contact Maxis Customer Service