Important notice:

We are open to serve your telecommunication needs.

Effective 4 May, most Maxis stores are open to serve your telecommunication needs as permitted by conditional Movement Control Order (MCO).

General operating hours:
Maxis stores at high streets: Monday to Friday, 9am to 6pm; Saturday, 9am to 1.30pm & closed on Sunday and Public holiday.
Maxis stores located inside malls: daily 10am to 6pm.
Days and hours may vary for selected regions due to local movement control rules.

To ensure safety of our customers and staffs, the following measures will be taken:

  • Limited number of customers will be allowed to enter the premise at any one time and social distancing measures will be strictly practiced.
  • Compulsory temperature check and health declaration will be carried out on visiting customers and hand sanitizers will be provided at point of entry.
  • Maxis staffs on duty are required to undergo compulsory temperature checks and use of masks and gloves when interacting with customers.

We also encourage you to put on your protective gears and be patient as you may experience longer waiting time while we observe these safety measures.

Operation Hours of Maxis Stores By State Effective 4 May


Go Digital!

We encourage our customers to go digital, use Maxis app to manage account, check bill and make payment or head to Maxis Online Store for device purchases.

For services, we are reachable via calls, social media and chat.

Personal & Family

  • 123 from Maxis and Hotlink mobile


  • 1919 from Maxis mobile

From abroad

  • 123# free from Maxis and Hotlink mobile

Tweet Us at

Available Payment Channels

For Maxis customers’ bill payment, here are the available channels:

MyMaxis App

Maxis app

POS Malaysia

POS Malaysia


Touch n Go

Petrol marts



BHP Petrol



Online Banking



Public Bank Berhad

RHB Bank

Hong Leong Bank 


UOB Malaysia Bank

Bank Rakyat



Affin Bank

Standard Chartered Bank

Alliance Bank

Bank Islam

Bank Simpanan Nasional (BSN) 

Bank Muamalat Malaysia Berhad

Kuwait Finance

Operation Hours of Maxis Stores By State


  • KL, Wilayah Persekutuan (Daily: 9am – 6pm)
  • Selangor (Daily: 9am – 6pm)


  • Maxis Centre Aeon Seri Manjung
  • Maxis Centre All Seasons Place
  • Maxis Centre Aman Central
  • Maxis Centre Langkawi International Airport (LIA)
  • Maxis Centre Langkawi - Kedah
  • Maxis Centre Penang International Airport
  • Maxis Centre Queensbay
  • Maxis Centre Seberang Jaya - Penang
  • Kedah (Mon, Wed & Fri: 10am to 4pm)
  • Penang (Mon, Wed & Fri: 10am to 4pm)
  • Perlis (Daily: 9am – 6pm)
  • Perak (Daily: 9am – 6pm)


  • Maxis Centre Aeon Tebrau City
  • Maxis Centre Bp Mall
  • Maxis Centre Danga Bay
  • Maxis Centre Melaka
  • Johor (Mon, Wed & Fri: 10am to 6pm)

  • Melaka (Daily: 9am – 6pm)
  • Negeri Sembilan (Daily: 9am – 6pm)

East Coast

  • Maxis Centre Dungun
  • Maxis Centre Indera Mahkota
  • Maxis Centre Jengka
  • Maxis Centre Kok Lanas
  • Maxis Centre Kuala Terengganu
  • Maxis Centre Machang
  • Maxis Centre Pasir Puteh
  • Maxis Centre Pekan Pahang
  • Maxis Centre Raub
  • Maxis Centre Tumpat
  • Maxis Centre Taman Cukai Utama
  • Kelantan (Mon, Wed & Fri: 10am to 4pm)

  • Pahang (Closed)
  • Terengganu (Daily (except Fri): 8am – 4pm)


  • Maxis Centre Kota Belud
  • Maxis Centre Lahat Datu
  • Maxis Centre Lintas
  • Maxis Centre Sandakan
  • Maxis Centre Taipan Inanam
  • Maxis Centre Tuaran
  • Mon, Wed & Fri: 10am to 6pm


  • Wed & Fri: 10am to 6pm

For Maxis Centre’s address, click here.

Self-serve kiosk at selected Maxis Centers


  • Maxis Centre KLCC
  • Maxis Centre Ampang Point
  • Maxis Centre Cheras
  • Maxis Centre TTDI
  • Maxis Centre Selayang
  • Maxis Centre Klang


  • Maxis Centre Pulau Pinang
  • Maxis Centre Aman Central, Alor Setar
  • Maxis Centre Ipoh
  • Maxis Centre Prai


  • Maxis Centre Seremban
  • Maxis Centre Danga Bay, JB
  • Maxis Centre Taman Molek, JB

East Coast

  • Maxis Centre Kota Bharu
  • Maxis Centre Kuala Terrengganu


  • Maxis Centre Warisan Square,
    Kota Kinabalu
  • Maxis Centre Sandakan


  • Maxis Centre Kuching
  • Maxis Centre Miri

For Maxis Centre’s address, click here.

Stay Home. Stay Connected.