Our Network | Maxis

We’re No.1 for a reason.

And we can prove it. We believe it’s important that when any telco claims to be ’No.1 for 4G’, they have measurable results to back it up. These facts will show you why our 4G LTE network stays a step ahead of the rest.

Zero buffering when watching HD YouTube videos 96% of the time

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20Mbps average speed indoors & outdoors

88% 4G population coverage nationwide

First Malaysian telco to roll-out LTE-Advanced technology which offers speeds up to 225Mbps

Winner of the Low Yat Community Choice Awards 2014 & 2015, and a leading choice
in 2016!

Our average speed right now

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Ensure you have the following ready to enjoy 4G LTE speeds:


For more information on how you can get your 4G SIM Card, please visit your nearest Maxis centre today.

Our 4G coverage is covering more people in more places; and we're still growing!

  • 100% 4G population coverage with minimum signal strength of -110dBm in Klang Valley, Penang and Johor Bahru.
  • 95% 4G population coverage with minimum signal strength of -110dBm across all state capitals.
  • 88% 4G population coverage with minimum signal strength of -110dBm nationwide.
Maxis network coverage map Maxis network coverage map

Overall Network Comparison



An independent, third-party study has ranked the Maxis network as the best in the country.



Prefer to learn one-on-one?

You can also get personalised answers by connecting with one of our 4G LTE Ambassadors.

OR OR

Watch how Morten Bangsgaard, our Chief Technology Officer performed his testing on the New Maxis Network.

Frequently Asked Questions

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What is LTE? What’s the difference between 2G, 3G and HSPA+? Is 4G the same as LTE?

LTE (an abbreviation for Long Term Evolution) is the latest technology in the mobile network evolution that provides users with much faster speeds comparing to 3G.

HSPA+ is an enhancement that offers faster data speeds on the 3G network.


In Malaysia, 4G and LTE are used in the same manner. Different devices display it differently.

Why is it that my data finishes really fast nowadays? I use it as I normally do and it was fine before. Am I consuming more data on LTE?

Depends on what you use your LTE for. For most of the situations - whether it’s messaging and calling via WhatsApp, video streaming on Facebook, GPS navigation on Waze, or loading pages on Google Chrome –4G uses the similar amount of data as 3G. But as 4G is faster, information loads quicker on your device. General tendency would be to view more content within the same period of time.

There are some exceptions where 4G would consume more data than 3G. For example, on YouTube, 4G users get HD videos by default. With the better resolution and experience, comes a little more consumption of your mobile internet. 

Why is it that my data finishes really fast nowadays? I use it as I normally do and it was fine before. Am I consuming more data on LTE?

There may be many reasons to this.
It might be that your internet pass has been fully depleted. You can check it by logging into the MyMaxis App.

If you still have remaining quota, check whether other Maxis users within the same area are facing the same slow network issue.
If not, check your data settings, whether it is set to 4G enabled, or accidentally switched to 2G/3G only. 

If yes, it might be due to network congestion, where too many users are on the same network within the same area. It might also be a shortage. Please reach out to our 4G ambassadors to highlight the network shortage and our network experts will get on it straight away.

Why do I get 4G signal at one corner of my house but 3G at the rest of the areas?

Each radio technology (3G vs 4G) has different coverage radius, i.e. 4G radius is three quarter size of a 3G radius. As much as we want to cover the whole place, inch by inch, with 4G, it’s challenging for us to do so. Sometimes it is inevitable to have a small area “corner of the house” which is covered by 3G and not 4G.

Why aren’t I always on 4G? My network fluctuates from 4G to H very often.

There are more 3G towers than 4G towers. We have over 94.5% of population coverage for 3G and our 4G population coverage is at 81% today. But rest assured, Maxis is the fastest growing 4G LTE network in Malaysia. As we roll out more 4G towers, you’ll see more of yourself being on 4G.

I realize that my battery has been depleting faster after I’ve started using 4G. Is it true that 4G eats up more battery? What can I do about it?

Not true. In fact, since 4G LTE has been introduced, many manufacturers has improved their device’s power management including larger battery capacity & a more energy efficient baseband radio processor that will handle 4G LTE network without draining your phone’s battery. If battery is draining fast, you can decrease the screen brightness, manually shut the apps which are running at the background, or use applications like Juice Defender.

Is there a price difference between Maxis 4G and Maxis 3G? How can I enjoy 4G LTE speed?

No there is no price difference; we offer you the best network when you pay for your internet data pass. You’ll be on 4G if you fulfill all of the below:

  • You are using a LTE enabled device
  • You have a valid Mobile Internet Pass (whether 100MB or 2GB, as long as you have high speed quota)
  • You have an LTE-enabled SIM (Any sim card above 64K supports 4G. Just need to check whether your SIM is 32k, 64k or 128k from the front of your SIM card)
  • You have turned on LTE on your mobile device setting
  • You are within LTE coverage area

So wait no more and switch to Maxis 4G LTE!

What experiences is 4G better for? What are the things I can do with 4G that I can’t be done with 3G?

4G LTE offers better experience for all types of data applications.

Internet necessity: Less than 4 seconds to load web pages; faster download of images in social chat apps

Entertainment: Seamless video streaming on YouTube or iFlix; non-stop music streaming on Spotify Premium; smoother gaming experience.

Productivity: Fast upload of documents onto cloud storage, file downloads,

Communication: Video calls with less lag

There are apps which can only function well with 4G, such as Meerkat, Periscope, Stringwire and more. 

What experiences is 4G better for? What are the things I can do with 4G that I can’t be done with 3G?
3G (1.5 - 7 Mbps*) 4G LTE (7-15 Mbps*)
Download an app (20 MB) Under 3 minutes Under 25 seconds
Post a picture to Facebook Under 25 seconds Under 1 second
(pole to FTB)
Stream music Under 10 seconds to buffer. Occasional breaks in playback to buffer. Under 1 second to buffer. No breaks in playback due to buffering.
Watch a YouTube video Under 20 seconds to buffer a Standard Definition (SD) video. Occasional re-buffering. Under 1 second to buffer a High Definition (HD) video. No playback re-buffering or dropped frames.
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