Frequently Asked Questions

Maxis Home Fibre Offer - To be redeemed

  • We’re introducing an exciting fibre offer for existing Maxis customers.

  • Offer is available from 28 Nov 2025 to 31 Jan 2026*

    *Limited-time offer—may change or end without notice. Answer our call to lock it in.

  • If you’re eligible, you’ll see the offer “Maxis Home Fibre Offer – To be redeemed” in the Maxis app.

  • Maxis app > All Services > “Maxis Home Fibre Offer – To be redeemed.”

  • We will contact you by 31 Jan 2026 to help unlock and complete your order.

  • No—you won’t be charged. We’ll contact you to unlock offer and arrange installation.

  • You can ignore the offer. No charges will apply.

  • The “Maxis Home Fibre Offer – to be redeemed” includes a voice service. Rest assured, there are no charges for this bundled service.

    Stay tuned — we’ll contact you to help unlock this exciting offer!

The FAQ’s are meant for clarification purposes only. The FAQ’s may be modified from time to time. Please refer Terms of Use and Terms & Conditions of the products and/or services for more information.

Need to get in touch with us?

Contact Maxis Customer Service