Frequently Asked Questions
Maxis Home Fibre Offer - To be redeemed
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We’re introducing an exciting fibre offer for existing Maxis customers.
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Offer is available from 28 Nov 2025 to 31 Jan 2026*
*Limited-time offer—may change or end without notice. Answer our call to lock it in.
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If you’re eligible, you’ll see the offer “Maxis Home Fibre Offer – To be redeemed” in the Maxis app.
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Maxis app > All Services > “Maxis Home Fibre Offer – To be redeemed.”
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We will contact you by 31 Jan 2026 to help unlock and complete your order.
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No—you won’t be charged. We’ll contact you to unlock offer and arrange installation.
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You can ignore the offer. No charges will apply.
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The “Maxis Home Fibre Offer – to be redeemed” includes a voice service. Rest assured, there are no charges for this bundled service.
Stay tuned — we’ll contact you to help unlock this exciting offer!
Need to get in touch with us?
Contact Maxis Customer Service