Criteria for eSIM

Who is eligible for this offer?

This offer is open to all Postpaid customers, including Hotlink Postpaid Flex and Corporate plans. Available for new line registrations and existing customers.

Where can I go to sign-up for the offer?

This offer is available via all Maxis Centres, Maxis Exclusive Partners and Maxis Online Store (for new device purchase only).

Will I be tied to a contract if I sign up for this offer?

The eSIM is like any other SIM cards hence it is not tied to any contracts. However if you signed up on a new device package with Maxis, you will be tied to a contract.

How do I enjoy this offer?

All you have to do is walk in to any participating outlets and request for an eSIM for your eSIM enabled device. The eSIM device must be supported by Maxis.

What plan can I sign up in order to use eSIM?

You can sign up to any current plans of Maxis Postpaid Plan, Hotlink Postpaid and Corporate Plans.


The FAQ’s are meant for clarification purposes only. The FAQ’s may be modified from time to time.
Please refer Terms of Use and Terms & Conditions of the products and/or services for more information.


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