Installation Process

What will happen during the installation?

Maxis installer will be at your premise for approximately 3-4 hours and do the following:-

Advice you on the standard procedure of the installation.

Perform device setup and Wi-Fi optimization at your premise.

Get your consent if any additional cabling or non-standard installation is required.

A troubleshooting tip leaflet will be given to you stuck on your router.

Will there be any drilling involved during the installation?

Potentially, there may be drilling to connect the high speed Internet service to your house. Maxis installer will ask you for your consent for the connection design and drilling.


The FAQ’s are meant for clarification purposes only. The FAQ’s may be modified from time to time.
Please refer Terms of Use and Terms & Conditions of the products and/or services for more information.


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