Enable Maxis VoLTE to experience lifelike call quality! For detailed steps and info, click

Experience lifelike call quality with VoLTE! Click

here.

Stay Connected: Our stores and support channels remain open to keep you connected. More info, 

Stay Connected: Our stores and support channels remain open to keep you connected. More info, 

here.

Types Of Installation


What is standard installation?

The standard installation covers the first 100 metres (outside your home) from the nearest Fibre Distribution Panel to the modem (inside your home). The installation provided is of standard specifications (over wall with clip)

Cost for any non-standard type of installations, such as over the ceiling, underground ducts, concealed wiring, and so on if required will be borne by you.
 

What is non-standard installation?

If the installation varies from standard installation, and involve any of the following, it will be considered as non-standard installation

Example:

  1. Hidden cabling or behind the wall
  2. External cabling from pole to ground surface

Help

 

The FAQ’s are meant for clarification purposes only. The FAQ’s may be modified from time to time.
Please refer Terms of Use and Terms & Conditions of the products and/or services for more information.

 

Need help?

Find answers from our FAQ or contact Maxis Customer Service via these channels.

Chat with Us

WhatsApp us for assistance.

Call Us

We're only a phone call away.

@MaxisListens

Send us a tweet and we'll get back to you.

Find a store

Walk into a Maxis Store near you for help.