View And Download Bill

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• How do I view my current bill?

  Access your bill instantly via:

  • Maxis app > Tap Bill on the homepage
  • Maxis Care > click on the phone number > then click on the bill amount

• How do I access or download older bills?

  Download/Print Bills (PDF):

  Maxis App:
  Go to Bills → Download PDF.
  Email it to yourself or print (device must be connected to a printer).

  Maxis Care:
  Navigate to Bills → Download PDF.
  Print directly if your device is printer-ready.

• I would like to seek clarification on my past bills. How do I go about it?

  Contact Us: Call or chat with Maxis support for clarifications.

  Deadline: Raise disputes or questions within 14 days of your bill date.

• In Maxis app, when I choose PDF bill, it is only giving me the summary, what do I do If I need the detail copy of all my call transactions in future?

  Your PDF format depends on your bill display preference (summary vs. detailed).

  To switch to detailed bills:

  Maxis App:
  Tap your phone number → Value Add Services → Bill Options.
  Select Detailed Bill under your service.
  Changes apply to next billing cycle.

  For more info on the types of bill display, you may also refer here: https://www.maxis.com.my/en/faq/manage-account/bill-and-payment/itemized-and-summarized-bill/