Hi there, looks like you're browsing on Internet Explorer. For the best viewing experience on our website, switch to the latest version of Microsoft Edge, Google Chrome, or Mozilla Firefox.
Find out how to troubleshoot some common issues on your mobile phone.
Help us serve you better. Was this FAQ helpful?
Managing My Account
Bill & Payment
Products & Services
Campaigns & Promotions
Self Help Tools & Videos
The FAQ’s are meant for clarification purposes only. The FAQ’s may be modified from time to time.