Monthly Renewal Pass

Can I purchase multiple monthly renewal pass?

You will able to purchase multiple pass from different partner but not from the same partner.

Stacking of Montly Renewal pass from the same Content Provider is not allowed. 

What is the difference between monthly renewal pass from Maxis and via Content Provider?

Maxis offers monthly renewal pass with premium access to content services and mobile data. Offer via Content Provider only provides premium access.

I have subscribed the monthly renewal pass on 15th April, Bill Cycle is on every 21st, would I be billed in full or charges is prorated?  

You will be fully charged for that month. Content charges is not pro-rated.

I have subscribed monthly renewal pass from VIU app, how can I change my current subscription to the monthly renewal pass with data now?

You can unsubscribe monthly renewal pass from VIU app, upon the expiry of the current subscription,  you may subscribe monthly renewal pass with mobile data from Maxis app or website.


The FAQ’s are meant for clarification purposes only. The FAQ’s may be modified from time to time.
Please refer Terms of Use and Terms & Conditions of the products and/or services for more information.


Chat with Us

WhatsApp us for assistance.

Call Us

We're only a phone call away.


Send us a tweet and we'll get back to you.

Find a store

Walk into a Maxis Store near you for help.