Free Trial Pass


Why I get free trial on monthly renewal pass but not one-time pass?

The free trial is to encourage customer to sign up for monthly renewal pass. Give it a try, it is hassle free and you don’t have to buy it repeatedly.


Will I be notified once the free trial ended?

Yes, you will receive a SMS reminder before your trial ends.


I have converted from Prepaid to Postpaid, would the free trial carry over to new Postpaid plan?

Your free trial pass will be terminated. You may subscribe to the monthly renewal pass after converted to Postpaid. 


I have subscribed to one-time pass earlier, am I eligible for free trial if I subscribed to monthly renewal pass now?

Only new subscribers for monthly renewal pass enjoy free trial pass. 

At the moment, only Viu offers free trial pass. Promo ends 1 June 2020.


I have subscribed to monthly renewal pass on 7th April 2020 and get FREE 3 months trial access. My bill cycle is on 14th, when do I expect the first bill?

Your free trial period starts from 7th April to 6th July 2020. At the end of the trial period, you will be auto-enrolled to monthly renewal pass on 7th July 2020.


 

The FAQ’s are meant for clarification purposes only. The FAQ’s may be modified from time to time.
Please refer Terms of Use and Terms & Conditions of the products and/or services for more information.

 

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