Contract Obligations for Maxis Fibre
Will there be any contract tied to the plans? If yes, will a penalty fee be imposed if I decide to terminate my subscription within the contract period?
Yes, there will be a 24-month contract for new sign ups. If you decide to terminate the subscription before the end of the contract period, a penalty fee of RM500 will be imposed.
For existing Fibre customers, will I be recontracted when I change my plans?
All existing customers who are given new devices to support the subscribed plan will be recontracted for 24 months. In the event that no new devices are given to customers, no new contract will be imposed upon customers.
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