Stay Connected: Our stores and support channels remain open to keep you connected. More info, here .

Our retail outlets are open with strict SOPs to ensure everyone’s safety. Click here for more info.


My MaxisONE Go WiFi modem is not working. How do I get it fixed?

If your device is still under warranty (12 months), walk in to any Maxis Centre for a one-on-one replacement.


The FAQ’s are meant for clarification purposes only. The FAQ’s may be modified from time to time.
Please refer Terms of Use and Terms & Conditions of the products and/or services for more information.