Stay Connected: Our stores and support channels remain open to keep you connected. More info, here .

Our retail outlets are open with strict SOPs to ensure everyone’s safety. Click here for more info.

How to Unsubscribe

How do I unsubscribe to the One Time Pass/ Monthly Pass?

One Time Pass will expire automatically after validity hence unsubscription is not required.

For monthly renewal pass with mobile data, you can manage your subscription on Maxis app and Maxis website (

Manage your subscription via Content Provider's app/web for monthly renewal pass without mobile data.



The FAQ’s are meant for clarification purposes only. The FAQ’s may be modified from time to time.
Please refer Terms of Use and Terms & Conditions of the products and/or services for more information.


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Find answers from our FAQ or contact Maxis Customer Service via these channels.

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