Returning the Device

How does the Device Returning works?

The minimum commitment period of the Zerolution subscription is twenty-three (23) months + ONE (1) month extended period. Extended period (24-month) subjects to Device Returning Policy

Customer can choose to return the TV Device within the extended period.
If the TV is returned to us in good working, the Zerolution subscription will be terminated and the non-return fee (1 month extended period) will be waived.
You may own the device if you stay on Zerolution subscription for 24 months.

Note: TV return after the extended period will not be accepted.

What happens to the TV device after 24 months?

TV ownership will be transferred to customer after the 24-month contract period ends.

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The FAQ’s are meant for clarification purposes only. The FAQ’s may be modified from time to time.
Please refer Terms of Use and Terms & Conditions of the products and/or services for more information.