Stay Connected: Our stores and support channels remain open to keep you connected. More info, here .

Our retail outlets are open with strict SOPs to ensure everyone’s safety. Click here for more info.

First Time Roamer

I am a first time roamer, what should I do?

It is very easy!

Firstly, please activate International Roaming. If you are unsure, just check by doing the following:

  1. Dial *100#
  2. Select Intl Roaming;
  3. Select any Country;
  4. Select Activate Intl Roaming;
  5. Select ON; if your roaming is activated, you will be informed that your roaming is activated otherwise, it will activate international roaming for you.

Lastly, be sure that you are connected to our roaming partner while roaming to enjoy the best rates for calls and data from us. Check our roaming rates here.


The FAQ’s are meant for clarification purposes only. The FAQ’s may be modified from time to time.
Please refer Terms of Use and Terms & Conditions of the products and/or services for more information.