Stay Connected: Our stores and support channels remain open to keep you connected. More info, here .

Our retail outlets are open with strict SOPs to ensure everyone’s safety. Click here for more info.

Unblocking a Device or SIM

Can I request for unblocking when device is found and how?

You can call us personally or walk-in to Maxis store to request unblocking. We will do the necessary verification with you before unblocking your device.


The FAQ’s are meant for clarification purposes only. The FAQ’s may be modified from time to time.
Please refer Terms of Use and Terms & Conditions of the products and/or services for more information.