I have tried too many times with wrong PIN and it is blocked, how do I unblock it?
Get PUK to unblock. Here is where you can get your PUK code
- Maxis app
- Maxis Self Serve
- Call us at 123.
I have keyed wrong PUK code for too many times and my SIM is blocked, what do I do?
Please walk in to any Maxis Store personally to perform SIM replacement.
This is a change, please bring along your MyKad, we will conduct biometric verification prior replacing your SIM. For foreigner, please walk in personally with your passport or identity document which you used to register for your Mobile.
Find answers from our FAQ or contact Maxis Customer Service via these channels.
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Find a store
Walk into a Maxis Store near you for help.