#MYBaikHati | Donate pre-loved devices for digital learning needs of B40 families! Read more

#MYBaikHati | Donate your pre-loved devices! Read

here

Enable Maxis VoLTE to experience lifelike call quality! For detailed steps and info, click

Experience lifelike call quality with VoLTE! Click

here.

Unblock SIM


I have tried too many times with wrong PIN and it is blocked, how do I unblock it?

Get PUK to unblock. Here is where you can get your PUK code

I have keyed wrong PUK code for too many times and my SIM is blocked, what do I do?

Please walk in to any Maxis Store personally to perform SIM replacement.

Tips:
This is a change, please bring along your MyKad, we will conduct biometric verification prior replacing your SIM. For foreigner, please walk in personally with your passport or identity document which you used to register for your Mobile. 


 

The FAQ’s are meant for clarification purposes only. The FAQ’s may be modified from time to time.
Please refer Terms of Use and Terms & Conditions of the products and/or services for more information.

 

Need help?

Find answers from our FAQ or contact Maxis Customer Service via these channels.

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Find a store

Walk into a Maxis Store near you for help.