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Hotlink Prepaid to Maxis Postpaid

I am a Hotlink customer, can I keep my existing number and convert it to Maxis postpaid? 

Yes, you may retain your number and convert from Hotlink prepaid to Maxis postpaid.

Existing Customer 

Advance payment may be applicable and the amount is depending on your selected rateplan. For foreigner deposit is applicable.

Here are where you can get it done:-

  1. Online at Maxis Online Store.
  2. Maxis Store.
  3. Call us.

What will happen to my unused credit balance for the conversion to postpaid?

Not to worry. For goodwill, we will convert unused credit and post it into your postpaid account, it will be reflected in your 2nd bill. 


The FAQ’s are meant for clarification purposes only. The FAQ’s may be modified from time to time.
Please refer Terms of Use and Terms & Conditions of the products and/or services for more information.