Enable Maxis VoLTE to experience lifelike call quality! For detailed steps and info, click

Experience lifelike call quality with VoLTE! Click

here.

Stay Connected: Our stores and support channels remain open to keep you connected. More info, 

Stay Connected: Our stores and support channels remain open to keep you connected. More info, 

here.

How to Change or Upgrade My Mobile Rate Plan


Can I change or upgrade my rateplan anytime? 

Yes you may change your plan anytime if your line is not bound by any contract. 

If your line is under contract, it is very likely that you are allow to upgrade but not downgrade, to be sure please refer to us for its rate plan change terms and policy. 

You may change or upgrade your rate plan at:

  1. Call us.
  2. Maxis Store.

Help

 

The FAQ’s are meant for clarification purposes only. The FAQ’s may be modified from time to time.
Please refer Terms of Use and Terms & Conditions of the products and/or services for more information.

 

Need help?

Find answers from our FAQ or contact Maxis Customer Service via these channels.

Chat with Us

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Find a store

Walk into a Maxis Store near you for help.