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Activation of Maxis Postpaid 18 Watch for Samsung Galaxy Watch


How do I activate Maxis Postpaid 18 Watch on my Galaxy Watch?

To activate your watch on Maxis Postpaid 18 Watch,  just choose to activate cellular from the smart Watch app and follow thru the the see step-by-step guide on Maxis Postpaid 18 Watch activation.


What happens if I change my mobile number (without changing my rateplan and iPhone)?

Just reactivate Maxis Postpaid 18 Watch with your new mobile number and proceed using your watch as usual.


What happens if I change to new Samsung smartphone (without changing my service i.e. mobile number and rateplan)?

If you have an existing active Maxis Postpaid 18 Watch subscription, you do not need to sign up and activate the plan on your new phone; just pair your Galaxy Watch with your new Samsung Smartphone to continue enjoying the benefits of Maxis Postpaid 18 Watch.


Can I use pair my Samsung Galaxy Watch with other Android smartphone other than Samsung?

Samsung Galaxy Watch LTE can be only be pair with Samsung smartphone with Maxis Postpaid 18 Watch subscription.  Samsung Galaxy Watch LTE can be pair with non Samsung smartphone via bluetooth.


If I wish to use my Samsung Galaxy Watch with a different mobile line (that’s one a different SIM and rateplan) but using the same Samsung smartphone, what do I do?

Just activate Maxis Postpaid 18 Watch with your new mobile line and proceed using your watch as usual.

If you do not wish to use your Galaxy Watch with your previously paired mobile line, please contact us to terminate your Maxis Postpaid 18 Watch plan that’s tagged to the line.


I am changing to a new Samsung Galaxy Watch and my phone is currently paired with a Galaxy Watch and subscribed to Maxis Postpaid 18 Watch, what should I do?

Your Maxis Postpaid 18 Watch service can only be activated for one (1) watch at a time. If you wish to change to a new watch, please contact us to terminate the service for your previous watch. After that, you are free to activate the service for your new watch.


What happens if I terminate the mobile line which also subscribed Maxis Postpaid 18 Watch plan?

Your Maxis Postpaid 18 Watch will be terminated too.


Can I still use my Samsung Galaxy Watch with Maxis Postpaid 18 Watch if my mobile line is suspended?

If your mobile line is suspended, your Maxis Postpaid 18 Watch service will also be suspended.


My Samsung smartphone supports dual SIMs (physical and eSIM), how do I perform pairing with my selected number?

To ensure that you are pairing with your selected number, just turn off the network for mobile line which you do not wish to pair your Galaxy Watch and proceed to perform pairing for Samsung Galaxy Watch and smartphone like normal.


 

The FAQ’s are meant for clarification purposes only. The FAQ’s may be modified from time to time.
Please refer Terms of Use and Terms & Conditions of the products and/or services for more information.

 

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