Stay Connected: Our stores and support channels remain open to keep you connected. More info, here .

Our retail outlets are open with strict SOPs to ensure everyone’s safety. Click here for more info.

Criteria for Maxis SafeDevice Sign Up

Who can sign up with Maxis SafeDevice?

Anyone who meet the following criteria can sign up Maxis SafeDevice.

  1. Existing Maxis postpaid customer;
  2. Subscribe to the protection within 10 days of new device purchased from Maxis; and
  3. Your device must not be lost or stolen and must be in good working condition when you subscribe the protection plan.
*Apple Watch & iPad on Zerolution, free devices or device without device contracts are not eligible for Maxis SafeDevice subscription.


The FAQ’s are meant for clarification purposes only. The FAQ’s may be modified from time to time.
Please refer Terms of Use and Terms & Conditions of the products and/or services for more information.