What happens if my device is stolen?
With Safe Device
- Proceed to claim by providing a police report. The Claims Hotline is 1800 88 6888 (Mon - Fri, 9am - 6.30pm).
Without Safe Device (Zerotution360 subscription after 29 Oct 2019 and no subscription of Safe Device separately)
- In case your device is stolen, you wish to terminate Zerolution360 to get a new phone, you will be charged for device non-return fee and device remaining balance fee.
Find answers from our FAQ or contact Maxis Customer Service via these channels.
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