Enable Maxis VoLTE to experience lifelike call quality! For detailed steps and info, click

Experience lifelike call quality with VoLTE! Click


Our updated General Terms & Conditions of Services is effective from 20 December 2020. Refer to

Our updated GTC, effective from 20 December 2020, Refer


Pick Up at Maxis Store

What is pick up at Maxis Store?

This option gives you a choice to pick up your items at selected Maxis Store.

How come I only have pick up at Maxis Store as my option for delivery?

For new customer, you are required to pick up your purchases at your preferred store from the list. Please come in person as we will perform the necessary verification before handing over your items to you.


The FAQ’s are meant for clarification purposes only. The FAQ’s may be modified from time to time.
Please refer Terms of Use and Terms & Conditions of the products and/or services for more information.


Need help?

Find answers from our FAQ or contact Maxis Customer Service via these channels.

Chat with Us

WhatsApp us for assistance.

Call Us

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Find a store

Walk into a Maxis Store near you for help.