Enable Maxis VoLTE to experience lifelike call quality! For detailed steps and info, click

Experience lifelike call quality with VoLTE! Click

here.

Stay Connected: Our stores and support channels remain open to keep you connected. More info, 

Stay Connected: Our stores and support channels remain open to keep you connected. More info, 

here.

Pre-Installation Internet Package


What do I get with Pre-Installation Internet?

You will be given the following items which have to be returned upon successful fibre installation.

  1. A router;
  2. A dongle; and
  3. A SIM with unlimited 4G data access.


What kind of internet speed can I expect from Pre-Installation Internet?

You will enjoy FREE unlimited data on Maxis 4G mobile network. The throughput of your connection is subjected to several factors such as location of your home, devices connected, location of the dongle and router, network congestion, interference.
*Average download and upload speed can be checked on Opensignal


Help

 

The FAQ’s are meant for clarification purposes only. The FAQ’s may be modified from time to time.
Please refer Terms of Use and Terms & Conditions of the products and/or services for more information.

 

Need help?

Find answers from our FAQ or contact Maxis Customer Service via these channels.

Chat with Us

WhatsApp us for assistance.

Call Us

We're only a phone call away.

@MaxisListens

Send us a tweet and we'll get back to you.

Find a store

Walk into a Maxis Store near you for help.