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About SST for Telcos

Is telecommunications service subjected to Service Tax?

The Malaysia government has announced that effective 1 Sept 2018, the 6% Service Tax is replacing the Goods and Services Tax (GST) which was at zero percent (0%). Essentially, all provision of telecommunication services by telcos to customers are subjected to the 6% Service Tax. These include IDD calls, telex, video conference, roaming, fax, VoIP, lease lines, bandwidth service, maintenance of facilities, installation, etc.


The FAQ’s are meant for clarification purposes only. The FAQ’s may be modified from time to time.
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