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Our updated General Terms & Conditions of Services is effective from 20 December 2020. Refer to

Our updated GTC, effective from 20 December 2020, Refer


RM1 for Credit and Debit Cards Registration

Why is there a RM1 charge during registration of credit or debit card on Maxis app and Maxis Self Serve? 

The RM1 charge is to verify that you are the genuine cardholder & that your credit or debit card is still active.

For credit cards, the amount is not charged to your card and will not be reflected in your statement.

For debit cards, you will see the amount deducted, however you will be reimbursed with the RM1 within two weeks.


The FAQ’s are meant for clarification purposes only. The FAQ’s may be modified from time to time.
Please refer Terms of Use and Terms & Conditions of the products and/or services for more information.


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