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Email and SMS Confirmation for Successful Payment

I didn’t get any email or SMS confirmation, how do I know if my payment is successful? 

For Maxis app, just go to ‘Bill’, tap on your account, select ‘Past’ to see your last 3 payments.

For Maxis Self Serve, just select your account, tap on > on your account and scroll down to 'Payment History' to see your last 3 payments.

Please give us a call if your payment is not listed.


The FAQ’s are meant for clarification purposes only. The FAQ’s may be modified from time to time.
Please refer Terms of Use and Terms & Conditions of the products and/or services for more information.