Stay Connected: Our stores and support channels remain open to keep you connected. More info, here .

Our retail outlets are open with strict SOPs to ensure everyone’s safety. Click here for more info.

About Direct Debit

What is Direct Debit?

Direct Debit (DD) is the simplest and most convenient way to pay your Maxis bill. It authorizes Maxis to col​​lect your Maxis bill charges from your credit/debit card account. Your bill amount will be paid automatically at your regular bill cycle. 

To sign up and manage your Direct Debit:



The FAQ’s are meant for clarification purposes only. The FAQ’s may be modified from time to time.
Please refer Terms of Use and Terms & Conditions of the products and/or services for more information.


Need help?

Find answers from our FAQ or contact Maxis Customer Service via these channels.

Chat with Us

WhatsApp us for assistance.

Call Us

We're only a phone call away.


Send us a tweet and we'll get back to you.

Find a store

Walk into a Maxis Store near you for help.