What is this offer about?
This offer is to enable customers to trade in ANY of their working phone to receive rebates towards their new phone or upfront deductions on MOP 128 and above with a 24 months contract (applies to EM).
Who is eligible for this offer?
This offer is available for new, port ins and existing Maxis customers (including Corporate Individual and SME Individual). Eligibility checks to enroll in the Zerolution program and Normal Contract will still apply.
Where can I go to sign up for the offer?
This offer is available via Maxis Centres and Maxis Exclusive Partners.
How much will I receive for my old phone?
Your phone will be categorized into one of the 16 tiers in our list.
What if my phone is not in the list?
Phone that is not in the list will fall under Tier 16. We accept ANY working phones. Few criteria apply.
How do I enjoy the trade in rebates?
For Zerolution, your monthly 24 months Zerolution fees will be deducted based on the tier of your traded device.
For Normal Contract, upfront deduction up to the value of your trade in devices will apply.
When will I be able to enjoy my trade in rebates?
For Zerolution, you will be enjoying this rebate starting from your first bill.
For Normal Contract, you will be enjoying this rebate immediately at the counter.
What happens if I opt out of MaxisONE Plan after I have purchased my new phone?
For Zerolution, you are not tied to any contract and are free to change plan. However, if you choose to leave MaxisONE Plan, you will not be eligible for Zerolution, hence you will be charged with the phone remaining balance and your trade in rebates remaining balance will be forfeited.
For Normal Contract, you will be charged a penalty for leaving MaxisONE Plan. However, your trade in rebate will not be affected.