Maxis Malaysia eSIM Postpaid for iOS and Android Phones and Watches

Maxis eSIM

The most advanced way to get connected.

What is eSIM?

eSIM stands for embedded SIM, an advanced new technology widely used in countries such as Japan, South Korea and the USA. This technology uses a small chip built into the device to replace the traditional SIM card, eliminating the need to carry around a physical card.

Unique Selling Point 1 of Maxis Malaysia eSIM

Internet of Things

Increase connectivity and convenience with the ability to connect more devices.

Unique Selling Point 2 of Maxis Malaysia eSIM

Reliability

Improve reliability with an eSIM directly embedded into your device.

Unique Selling Point 3 of Maxis Malaysia eSIM

Enables Dual SIM

Separate personal and business lines or add an additional line when you travel internationally with a dual SIM feature in your device.

Maxis eSIM is now available for the following devices and more

APPLE
iPhone 15 Series

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APPLE
Watch Series 8*

*GPS + Cellular model

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SAMSUNG
Galaxy Z Fold5 5G

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SAMSUNG
Galaxy Z Flip5 5G

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SAMSUNG
Galaxy S23 Series

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SHOW ME MORE DEVICES

Wondering how to set up your devices?

Follow these steps to learn how to activate your new devices easily.

Apple Watch Series 5 & above
Samsung Galaxy Watch Active2
Huawei Watch 3
Smartphones

Set Up eSIM Cellular on Apple Watch Series 5 and Above Step 1

To pair your Apple Watch, open Apple Watch app in your iPhone and follow the instructions

Set Up eSIM Cellular on Apple Watch Series 5 and Above Step 2

When you reach Cellular Setup page, tap on “Set Up Cellular”

Set Up eSIM Cellular on Apple Watch Series 5 and Above Step 3

Set Up eSIM Cellular on Apple Watch Series 5 and Above Step 4

Read and agree to Terms & Conditions and click “Subscribe”

Set Up eSIM Cellular on Apple Watch Series 5 and Above Step 5

Click “Next” to confirm your Apple Watch for activation

Set Up eSIM Cellular on Apple Watch Series 5 and Above Step 6

Tap “Done” and wait for activation to be completed (might take few minutes)

Set Up eSIM Cellular on Apple Watch Series 5 and Above Step 7

Pairing and cellular activation for your Apple Watch completed

Having problem pairing your Apple Watch? Click here
Having problem activating Cellular connectivity? Call 123 or click here

Set Up eSIM Cellular on Samsung Galaxy Watch Active2 Step 1

To pair your Samsung Galaxy Watch Active2, open the Galaxy Wearable app and follow the instructions

Set Up eSIM Cellular on Samsung Galaxy Watch Active2 Step 2

Set Up eSIM Cellular on Samsung Galaxy Watch Active2 Step 3

Read and agree to the Terms & Conditions, then click “Subscribe”

Set Up eSIM Cellular on Samsung Galaxy Watch Active2 Step 4

Click “Next” to activate your Samsung Galaxy Watch Active2

Set Up eSIM Cellular on Samsung Galaxy Watch Active2 Step 5

Click “Done” and wait for activation completion. This may take a few minutes

Having problem pairing your Samsung Galaxy Watch Active2? Click here
Having problem activating Cellular connectivity? Call 123

Set Up eSIM Cellular on Huawei Watch 3 Step 1

Scan QR code on your Huawei Watch 3 to download and install the Huawei Health App

Set Up eSIM Cellular on Huawei Watch 3 Step 2

Launch the Huawei Health App and scan QR code on the Watch again

Set Up eSIM Cellular on Huawei Watch 3 Step 3

Follow the on-screen instructions to initiate Watch pairing

Set Up eSIM Cellular on Huawei Watch 3 Step 4

Sync your Huawei ID to complete Watch pairing

Set Up eSIM Cellular on Huawei Watch 3 Step 5

Once paired, open the app and click on eSim management

Set Up eSIM Cellular on Huawei Watch 3 Step 6

Click Activate Now and select Activate Shareline eSim via QR

Set Up eSIM Cellular on Huawei Watch 3 Step 7

Scan QR code once more and allow your Watch to configure

Set Up eSIM Cellular on Huawei Watch 3 Step 8

Shareline eSim is now activated

Having problems pairing your Huawei Watch 3? Click here

Set Up eSIM Cellular on Smartphones Step 1

On your Mobile Device*, go to Settings > Mobile Data and select Add Data Plan

Set Up eSIM Cellular on Smartphones Step 2

Use your Mobile Device to scan the QR code provided by Maxis

Set Up eSIM Cellular on Smartphones Step 3

Follow the instructions on your screen to activate your eSIM profile

Set Up eSIM Cellular on Smartphones Step 4

You can now start experiencing Maxis Dual SIM on your Mobile Device

Click here to watch a step-by-step installation guide of Maxis eSIM for your Mobile Device.

*Ensure your iPhone is updated to iOS 12.1.1 or later

eSIM Transfer will be coming soon to Maxis. Stay tuned for more updates.

Transfer your eSIM between your Apple devices conveniently now

Follow these steps to learn how to transfer your eSIM easily

What You Need

Supported devices: iPhone Xs, iPhone 11 and beyond, iPad version 2020 and beyond, Apple Watch 4 and beyond
Operating System requirement: iOS 16.3 (both current and new iPhone/iPad), iOS 17 for iPhone Xs (both current and new), watchOS 10
Ensure that both your current iPhone/iPad and new iPhone/iPad are within close proximity

What To Do

Sign in to Apple ID for both existing and new devices
Activate passcode on existing device (iPhone/iPad/Watch) if not already done so
Register iMessage for existing phone if not already done so
Make sure both devices are connected to a stable WiFi at all times during the transfer, do not disable WiFi until the new device receives mobile signal
If you are performing the watch eSIM transfer, pair your new watch to your iPhone

Transfer eSIM to new iPhone/iPad
Transfer eSIM to new APPLE WATCH
Convert physical sim to eSIM on iPhone/iPad

On your new iPhone/iPad, go to Settings > Mobile Data > Set up Mobile Service

Select the mobile number that you would like to transfer the eSIM from and tap Continue.

Tap on Transfer Number on your screen. Meanwhile, on your previous iPhone/iPad, tap on Transfer SIM to confirm eSIM transfer to your new iPhone/iPad

After eSIM transfer process confirmation, you will be redirected to Maxis eSIM Transfer mobile webpage. Enter your account owner ID number and email address. Check the T&C box and tap on Continue. Upon successful validation, you will receive an SMS OTP on your previous iPhone (if iPad, you will receive an SMS OTP on your principal line). Key in the OTP received on the screen and tap Continue.

You will see an “eSIM transfer successful” screen when your eSIM transfer request has been successful. Tap on Done. Meanwhile, the cellular plan on your previous iPhone/iPad will no longer be available. Ensure that both your new and previous iPhone/iPad is in close proximity to complete the process. Once you see the “Mobile Plan Setup Complete” screen, the eSIM transfer process has completed.

Launch your Watch app. Select the new paired Apple watch > Mobile Service

Tap on Set Up Mobile Service

Tap on Transfer Maxis Plan

You will be directed to a Maxis eSIM Transfer mobile webpage. Enter your account owner ID number and email address. Check the T&C box and tap on Continue.

Upon successful validation, you will receive an SMS OTP on your mobile phone. Key in the OTP received on the screen and tap Continue.

You will see an “eSIM transfer successful” screen when your eSIM transfer request has been successful. Tap on Done.

Tap on Continue on the “Installing… Will Be Ready Soon” screen. Data connectivity will be available on your new Apple watch once installation is complete.

On your new iPhone/iPad, go to Settings > Mobile Data

Tap on Convert to eSIM and Convert Mobile Plan on the next screen.

When the pop up screen appears, tap on Convert to eSIM. Once the “Finish Setting Up Mobile Plans” screen appears, tap on Continue.

You will now be redirected to Maxis eSIM Transfer mobile webpage. Enter your account owner ID number and email address. Check the T&C box and tap on Continue. Upon successful validation, you will receive an SMS OTP on your iPhone (if iPad, you will receive an SMS OTP on your principal line). Key in the OTP received on the screen and tap Continue.

You will see an “eSIM transfer successful” screen when your eSIM transfer request has been successful. Tap on Done. Meanwhile, the cellular plan on your previous iPhone/iPad will no longer be available. Ensure that both your new and previous iPhone/iPad is in close proximity to complete the process (if transferring to different device). Activation of eSIM is successful once the status turns from Activating to On.