#MYBaikHati | Donate pre-loved devices for digital learning needs of B40 families! Read more

#MYBaikHati | Donate your pre-loved devices! Read


Enable Maxis VoLTE to experience lifelike call quality! For detailed steps and info, click

Experience lifelike call quality with VoLTE! Click


Maxis eSIM

The most advanced way to get connected.

What is eSIM?

eSIM stands for embedded SIM, an advanced new technology widely used in countries such as Japan,
South Korea and the USA. This technology uses a small chip built into the device to replace the traditional SIM card,
eliminating the need to carry around a physical card.

Benefits of eSIM

Internet of Things

Increase connectivity and convenience with the ability to connect more devices.


Improve reliability with an eSIM directly embedded into your device.

Enables Dual SIM

Separate personal and business lines or add an additional line when you travel internationally with a dual SIM feature in your device.

Step 1

To pair your Samsung Galaxy Watch Active2, open the Galaxy Wearable app and follow the instructions

Step 2

Login to the Maxis Postpaid 18 Watch page using your NRIC / passport number

Step 3

Read and agree to the Terms & Conditions, then click “Subscribe”

Step 4

Click “Next” to activate your Samsung Galaxy Watch Active2

Step 5

Click “Done” and wait for activation completion. This may take a few minutes

Having problem pairing your Samsung Galaxy Watch Active2? Click here
Having problem activating Cellular connectivity? Call 123 or click here

Step 1

To pair your Apple Watch, open Apple Watch app in your iPhone and follow the instructions

Step 2

When you reach Cellular Setup page, tap on “Set Up Cellular”

Step 3

Login to Maxis Postpaid 18 Watch page using your IC / Passport number

Step 4

Read and agree to Terms & Conditions and click “Subscribe”

Step 5

Click “Next” to confirm your Apple Watch for activation

Step 6

Tap “Done” and wait for activation to be completed (might take few minutes)

Step 7

Pairing and cellular activation for your Apple Watch completed.

Having problem pairing your Apple Watch? Click here
Having problem activating Cellular connectivity? Call 123 or click here

Step 1

On your Mobile Device, go to Settings > Mobile Data and select Add Data Plan

*Ensure your iPhone is updated to iOS 12.1.1 or later

Step 2

Use your Mobile Device to scan the QR code provided by Maxis

Step 3

Follow the instructions on your screen to activate your eSIM profile

Step 4

You can now start experiencing Maxis Dual SIM on your Mobile Device

Click here to watch a step-by-step installation guide of Maxis eSIM for your Mobile Device.

Step 1

Download the Android Wear AND Huawei Wear apps to your smartphone

Step 2

Sync the Huawei Watch 2 to your phone and follow instructions on the Android Wear app

Step 3

Connect to the WiFi or your mobile data and scan the QR code on your Maxis eSIM card

Step 4

Follow the instructions on your screen to activate your eSIM profile

Step 5

Your Huawei Watch 2 is now paired with your eSIM and ready for use!

Frequently Asked Questions

Which are devices supported by Maxis eSIM?
Maxis customers can now use the following eSIM enabled devices:

  • Apple iPhone 12 mini, iPhone 12, iPhone 12 Pro, iPhone 12 Pro Max
  • Apple iPhone 11, 11 Pro, 11 Pro Max, XR, XS series with iOS 12.1.1 or later
  • Apple iPhone SE (2020)
  • Apple Watch Series 5 & 6* (GPS + Cellular)
  • Apple iPad, iPad Air, iPad Mini & iPad Pro; (Wi-Fi + Cellular; 2019 and 2020)
  • Samsung Galaxy Z Flip, Fold & Fold2
  • Samsung Galaxy S20 & S21 series
  • Samsung Galaxy Note20 series
  • Samsung Galaxy Watch Active2 (LTE)
  • Huawei P40 & P40 Pro
  • Huawei Watch 2

*Note: Available for selected plans only.

Who is eligible to activate eSIM?

Maxis eSIM is available for all Maxis mobile postpaid customers including Hotlink Postpaid Flex and Corporate plans. It is available for new line registrations and existing customers.

Where can I get Maxis eSIM?
Maxis eSIM is available at all Maxis Centres, Maxis Exclusive Partners and Maxis Online Store (for new device purchase only).

Will I be tied to a contract if I activate eSIM?
The eSIM is like any other SIM cards hence it is not tied to any contracts. However if you signed up on a new device package with Maxis, you will be tied to a contract.