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Frequently Asked Questions

  • The Samsung Online Promo is a promotion by Samsung. Any purchase of Samsung with recommended retail price ( RRP) RM600 and above purchased on Maxis Online Store during the promotion period will be eligible to redeem free gift on Samsung’s portal.


  • Promo 1
    All Samsung devices with recommended retail price (RRP) RM600 and above is eligible to redeem a Fast Charging Car Charger (RRP RM59)*
    Promotion period: 11 June till 30 June 2021
    Redemption period: 11 June – 14 July 2021

    Promo 2
    All Samsung devices with recommended retail price (RRP) above RM4000 is eligible to redeem a Samsung e-Store voucher (RM400)*
    Promotion period : 13 and 14 June 2021
    Redemption period: 13 June – 28 June 2021


    * while stocks last. 

  • Please ensure that your device is activated within 7 days from date of purchase.

    Step 1
    Login to the RMS portal (https://samsung-redemption.com/customer/#/sasso/MYgwp-255) and register/sign into Customer’s Samsung Account.

    Step 2
     Fill in the required information and upload the proof of purchase/invoice with device IMEI and invoice date stated. All redemptions must be submitted from 12:00am, 11th June 2021 (Friday) onwards and before or on 11:59pm, 11th July 2021 (Sunday). Submissions with incomplete evidence will be rejected and Customer will be required to resubmit the redemption request.

    Step 3
    Upon approval of submission, the free gift will be delivered to Customer within 30 working days after the end of the campaign
    Promo 1: 30 working days after 30 June
    Promo 2: 30 working days after 14 June

  • Full list of eligible models for the Campaign. 

    Promotional Products Basic Code RRP (RM)
    Galaxy Z Flip SM-F700FZKDXME Galaxy Z Flip (BLACK)  SM-F700F/256D 3999
    Galaxy Z Fold2 5G SM-F916BZNAXME Galaxy Z Fold2 5G (BROWN) SM-F916B/256 6999
    Galaxy Note20 Ultra 5G SM-N986BZKGXME  Galaxy Note20 Ultra 5G (BLACK) SM-N986B/256D 4099
    SM-N986BZNGXME  Galaxy Note20 Ultra 5G (BROWN)  SM-N986B/256D 4099
    SM-N986BZWGXME  Galaxy Note20 Ultra 5G (WHITE) SM-N986B/256D 4099
    Galaxy S21 Ultra 5G SM-G998BZKGXME Galaxy S21 Ultra 5G (BLACK)  SM-G998B/256D 5299
    SM-G998BZSGXME Galaxy S21 Ultra 5G (SILVER) SM-G998B/256D 5299
    Galaxy S21+ 5G SM-G996BZKGXME Galaxy S21+ 5G (BLACK)  SM-G996B/256D  4299
    SM-G996BZSGXME  Galaxy S21+ 5G (SILVER)  SM-G996B/256D 4299
    SM-G996BZVGXME Galaxy S21+ 5G (VIOLET) SM-G996B/256D  4299
    Galaxy S21 5G SM-G991BZAGXME Galaxy S21 5G (GRAY) SM-G991B/256D 3699
    SM-G991BZVGXME  Galaxy S21 5G (VIOLET)  SM-G991B/256D  3699
    Galaxy S20 FE 5G SM-G781BLVHXME Galaxy S20 FE 5G (LIGHT VIOLET)  SM-G781B/2R8D 2999
    SM-G781BZBHXME Galaxy S20 FE 5G (BLUE) SM-G781B/2R8D  2999
    SM-G781BZGHXME  Galaxy S20 FE 5G (GREEN) SM-G781B/2R8D 2999
    Galaxy-A12 SM-A125FZBJXME Galaxy-A12 (BLUE) SM-A125F/1R6D 699
    SM-A125FZKJXME Galaxy-A12 (BLACK) SM-A125F/1R6D 699
    Galaxy-A21s SM-A217FZKFXME Galaxy-A21s (BLACK)  SM-A217F/6R6D 899
    SM-A217FZWFXME  Galaxy-A21s (WHITE)  SM-A217F/6R6D  899
    Galaxy-A32 5G SM-A326BZBHXME  Galaxy-A32 5G (BLUE)  SM-A326B/1R8D 1199
    SM-A326BZKHXME Galaxy-A32 5G (BLACK)  SM-A326B/1R8D 1199
    Galaxy-A52 SM-A525FLVIXME Galaxy-A52 (LIGHT VIOLET)  SM-A525F/2D8N  1499
    SM-A525FZKIXME Galaxy-A52 (BLACK)  SM-A525F/2D8N 1499
    Galaxy-A72 SM-A725FLVHXME Galaxy-A72 (LIGHT VIOLET)  SM-A725F/2D8N 1899
    SM-A725FZKHXME  Galaxy-A72 (BLACK) SM-A725F/2D8N 1899
    Galaxy Tab A 8 (2019) SM-T295NZKAXME Galaxy Tab A 8 (2019) (BLACK)  SM-T295/32 599
    SM-T295NZSAXME Galaxy Tab A 8 (2019) (SILVER) SM-T295/32 599
    Galaxy Tab A7 SM-T505NZSAXME Galaxy Tab A7 (SILVER) SM-T505/32 1199
    Galaxy Tab S7 SM-T875NZKAXME  Galaxy Tab S7 (BLACK) SM-T875/128 3599
    SM-T875NZKYXME Galaxy Tab S7 (BLACK) SM-T875/128  3599
    Watch Active2 44mm SM-R825FZKAXME Active2 44mm (BLACK)  SM-R825F/4  1299
  • Please contact Samsung helpline at 1-800-22-8899 for clarification

  • If you purchase during the promotion period 13 June to 14 June 2021, you are eligible for Fast Charging Car Charger and Samsung e-Store voucher (RM400); any other date within campaign period: Fast Charging Car Charger only.

  • No. All free gift redemption is while stocks last.

The FAQ’s are meant for clarification purposes only. The FAQ’s may be modified from time to time. Please refer Terms of Use and Terms & Conditions of the products and/or services for more information.

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