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For list of planned network maintenance, click

For list of planned network maintenance, click

here.

Frequently Asked Questions

Postpaid Plan Rebate

  • All new line with new number or port in and sign up for Maxis Postpaid 98/128/158/188 on Maxis Online Store within the promotion period will enjoy a RM50 rebate monthly for 4 months (RM200).

  • The Maxis Postpaid Plan Only Rebate Offer will be available from 20 April 2021 till 30 April 2022.

  • All new and existing Maxis Postpaid customers who sign up a new line on Maxis Postpaid 98/128/158/188 on Maxis Online Store will be eligible for the offer.

  • No, this offer is only available exclusively on Maxis Online Store.

  • The rebate will be reflected in your bill from 2nd month onwards. 

  • As long as you upgrade or downgrade within Maxis Postpaid 98 and above, you will continue to enjoy the rebate of RM50 monthly for 4 months till the end of the rebate period.

  • No, however during the rebate period (4 months), you are required to maintain your line on Maxis Postpaid 98 or higher.

  • No there will not be any penalty if you terminate during the rebate period. However, should your downgrade your plan to below Maxis Postpaid 98, the rebate will be cancelled/forfeited from your Maxis Postpaid plan.

  • Yes you can take up a device offer even during the offer period.

  • No. As long as you are still within the rebate period, you will not be eligible for the Maxis Postpaid Member Get Member Campaign.

  • Yes, you may sign up more than 1 line and enjoy rebate for more than 1 line as long as it’s a new number or port in sign up for Maxis Postpaid 98/128/158/188 on Maxis Online Store. (1 rebate offer per line)

The FAQ’s are meant for clarification purposes only. The FAQ’s may be modified from time to time. Please refer Terms of Use and Terms & Conditions of the products and/or services for more information.

Need to get in touch with us?

Contact Maxis Customer Service