Alert: Beware of

Alert: Beware of

SMS Scam Purporting to be from Maxis

Frequently Asked Questions

Maxis Postpaid 79 Plus Campaign

  • It is a campaign targeting selected eligible Maxis Postpaid 79 subscribers; eligible customers are offered with one (1) new* service of Maxis Postpaid Share 48 with monthly bill rebate of RM20 for 24 months.

    *New includes new number, port-in, and change from Hotlink to Maxis Postpaid

  • This campaign is available from 26 June 2024 until further notice

  • The eligible customers will receive the offer via the following methods:

    • Receive a call from Maxis telemarketing team or
    • Found the offer within the “What’s Hot” section on Maxis app
  • We are sorry that this is personalized offer offered via Maxis telemarketing team and Maxis app. You have two options only:

    • Accept the offer during the call
    • Accept the offer through Maxis app
  • The monthly bill rebate of RM20 for 24 months will offset your monthly commitment for the said rate-plan. You will be paying RM20 for the first 24 months; and should you continue from 25 month onwards; you will pay the normal rate at RM48/month

  • Your plan name will be changed from Maxis Postpaid 79 to “Maxis Postpaid 79 Plus” and you will see it on your Maxis app and bill. The features of the plan e.g. quota, monthly commitment remain unchanged.

  • The monthly bill rebate of RM20 for 24 months has a 24-month contract which your Maxis Postpaid Share 48 will be contracted for 24 months. Followings will trigger a fix Early Termination of RM240.00 and rebate will be forfeited during contract period:

    • Change to other than Maxis Postpaid Share 48 plan
    • Termination of your Maxis Postpaid Share 48
    • Transfer of your Maxis Postpaid Share 48 ownership to other NRIC/ Passport
  • Yes, you are welcome to change to any other rate plan that is eligible to have Maxis Postpaid Share 48. 

  • Yes, you are welcome to sign a device contract with Maxis Postpaid Share 48 which is under Maxis Zerolution. However, the remaining rebate (s) will be forfeited once you have successfully signed up for a device contract on it and there won’t be any Early Termination Fee will be charged.

  • We are sorry that this is a personalized offer to customers who receive a call and/or see offer banner on Maxis app.

The FAQ’s are meant for clarification purposes only. The FAQ’s may be modified from time to time. Please refer Terms of Use and Terms & Conditions of the products and/or services for more information.

Need to get in touch with us?

Contact Maxis Customer Service