Frequently Asked Questions
Jaringan Prihatin Program Offers with Maxis/Hotlink
For every eligible NRIC, you are only allowed to claim one (1) of the following for one mobile number.
Offers Category 1:
Single and married; without children
Single and married; with children
1 Hotlink Prepaid Credit Subsidy
RM180 (RM15 x 12 months) + free 2GB 1 hour everyday 2 Hotlink Postpaid Bill Subsidy
RM180 (RM15 x 12 months) + free 2GB 1 hour everyday 3 Maxis Postpaid Bill Subsidy
*exclude standalone Maxis Fibre Broadband
RM180 (RM15 x 12 months) + free 2GB 1 hour everyday 4 Hotlink Postpaid Mobile Device Subsidy RM180 off device price + free 2GB 1 hour everyday RM300 off device price + free 2GB 1 hour everyday
To register for Offer 1, 2, 3 (Hotlink Prepaid Credit Subsidy or Hotlink & Maxis Postpaid Bill Subsidy):
Log in to your Hotlink app, Hotlink Postpaid app or Maxis app > Shop Tab > Jaringan Prihatin or dial *555#.
To register for Offer 4 (Hotlink Postpaid Mobile Device Subsidy):
Walk-in to any Maxis Centre OR Maxis Exclusive Partners (MEPs)
No, every subscriber is only entitled to one (1) Jaringan Prihatin Subsidy.
Need to get in touch with us?
Contact Maxis Customer Service