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Frequently Asked Questions

Jaringan Prihatin Program Offers with Maxis/Hotlink

  • For every eligible NRIC, you are only allowed to claim one (1) of the following for one mobile number.

    Offers Category 1:
    Single and married; without children
    Category 2: 
    Single and married; with children
    1 Hotlink Prepaid Credit Subsidy

    RM180 (RM15 x 12 months) + free 2GB 1 hour everyday
    2 Hotlink Postpaid Bill Subsidy

    RM180 (RM15 x 12 months) + free 2GB 1 hour everyday
    3 Maxis Postpaid Bill Subsidy
    *exclude standalone Maxis Fibre Broadband
    RM180 (RM15 x 12 months) + free 2GB 1 hour everyday
    4 Hotlink Postpaid Mobile Device Subsidy RM180 off device price + free 2GB 1 hour everyday RM300 off device price + free 2GB 1 hour everyday

    To register for Offer 1, 2, 3 (Hotlink Prepaid Credit Subsidy or Hotlink & Maxis Postpaid Bill Subsidy):
    Log in to your Hotlink app, Hotlink Postpaid app or Maxis app > Shop Tab > Jaringan Prihatin or dial *555#.

    To register for Offer 4 (Hotlink Postpaid Mobile Device Subsidy):
    Walk-in to any Maxis Centre OR Maxis Exclusive Partners (MEPs)

  • No, every subscriber is only entitled to one (1) Jaringan Prihatin Subsidy.

Want to claim Jaringan Prihatin subsidy through Maxis or Hotlink?

The FAQ’s are meant for clarification purposes only. The FAQ’s may be modified from time to time. Please refer Terms of Use and Terms & Conditions of the products and/or services for more information.

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Find answers from our FAQ or contact Maxis Customer Service via these channels