Frequently Asked Questions
Jaringan Prihatin Program Offers with Maxis/Hotlink
For every eligible NRIC, you are only allowed to claim one (1) of the following for one mobile number.
Offers Category 1:
Single and married; without children
Single and married; with children
1 Hotlink Prepaid Credit Subsidy
RM180 (RM15 x 12 months) + free 2GB 1 hour everyday 2 Hotlink Postpaid Bill Subsidy
RM180 (RM15 x 12 months) + free 2GB 1 hour everyday 3 Maxis Postpaid Bill Subsidy
*exclude standalone Maxis Fibre Broadband
RM180 (RM15 x 12 months) + free 2GB 1 hour everyday 4 Hotlink Postpaid Mobile Device Subsidy RM180 off device price + free 2GB 1 hour everyday RM300 off device price + free 2GB 1 hour everyday
To register for Offer 1, 2, 3 (Hotlink Prepaid Credit Subsidy or Hotlink & Maxis Postpaid Bill Subsidy):
Log in to your Hotlink app, Hotlink Postpaid app or Maxis app > Shop Tab > Jaringan Prihatin or dial *555#.
To register for Offer 4 (Hotlink Postpaid Mobile Device Subsidy):
Walk-in to any Maxis Centre OR Maxis Exclusive Partners (MEPs)
No, every subscriber is only entitled to one (1) Jaringan Prihatin Subsidy.
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Find answers from our FAQ or contact Maxis Customer Service via these channels