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Frequently Asked Questions

FREE 2GB 1 Hour Data Pass

  • Prepaid Subscribers: You must be registered to Jaringan Prihatin Program and have a qualified active 30-day internet pass to be eligible to claim the FREE 2GB/1 hour data pass.

    Postpaid Subscribers: You must be registered to Jaringan Prihatin Program and have claimed the RM15 monthly subsidy to be eligible to claim the FREE 2GB/1 hour data pass.

  •   App UMB
    Hotlink Prepaid Hotlink app > Shop tab > Jaringan Prihatin Dial *868# > Jaringan Prihatin 2GB 1hr
    **Not applicable for Hotlink Video & Tourist Plan
    Hotlink Postpaid Hotlink Postpaid app > Shop tab > Jaringan Prihatin Dial *100*6# > Jaringan Prihatin 2GB 1hr
    Maxis Postpaid Maxis app > Shop tab > Jaringan Prihatin Dial *100*6# > Jaringan Prihatin 2GB 1hr
    **Not applicable for Home 4G WiFi 138
  • You may claim it once (1) a day.

  • Yes, you may claim the free data anytime of the day. FREE 2GB/1 hour data pass will be active for 1 hour from the time of claim.

  • No, all unused data will expire after 1 hour from the time of claim.

  • Yes, you have to claim it every day.

  • No, there are no restrictions to the usage.

  • No, you need have an active mobile line to claim the free data pass.

  • No, it is only for subscribers who are registered with Maxis/Hotlink under the Jaringan Prihatin Program.

Want to claim Jaringan Prihatin subsidy through Maxis or Hotlink?

The FAQ’s are meant for clarification purposes only. The FAQ’s may be modified from time to time. Please refer Terms of Use and Terms & Conditions of the products and/or services for more information.

Need to get in touch with us?

Find answers from our FAQ or contact Maxis Customer Service via these channels