Alert: Beware of

Alert: Beware of

SMS Scam Purporting to be from Maxis

Frequently Asked Questions

Maxis Samsung Galaxy S24 Series Trade-In Rebate Promotion FAQ

  • The Maxis Trade-in program enables new and existing Maxis customers to trade in devices such as smartphones, tablets and smartwatches in order to receive instant discounts on your purchases in store.

  • Trade in your old device* to get the latest Samsung Galaxy S24 series to enjoy total trade in rebates of up to RM3,060. For example, trade in a Samsung Galaxy S23 Ultra 512GB (worth up to RM2,410) and get additional rebates of up to RM650**.

    • Eligible models only. Approach our store staff to find out more.
    • Upgrade to S24 Ultra series. Approach our store staff for other S24 series offers..
  • For this limited time offer, trade in any smart mobile devices* and be entitled to a minimum value of RM 650**.

    • Eligible models only. Approach our store staff to find out more.
    • Upgrade to S24 Ultra series. Approach our store staff for other S24 series offers.
  • The Maxis Trade in program is currently available at all Maxis stores nationwide. Let’s find a store near you.

  • To get an estimated value of your smartphone/tablets, download Maxis Trade-in app from Google Play Store/iOS App Store/Huawei App Gallery and follow the steps to assess your phone.

    When you are ready to trade in your smartphone and sign up with a new contract, just walk-in to any Maxis Stores and our team will help you to complete your transaction. Remember to back up your device before heading to Maxis Stores.

    For Smart Watch, please walk-in to the nearest Maxis Stores to evaluate and trade-in your old device.

  • You can trade one (1) device per contract sign up.

  • You may trade in a higher value device and sign up a device contract on a lower value device. Your trade in value will be credited back into your monthly billing.

  • Yes, you still can trade in your devices at our stores. We accept a wide range of brands & models.

    However, models that are not entitled to this promotion shall be subjected to our standard trade in offers in store. Click HERE to know more.

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The FAQ’s are meant for clarification purposes only. The FAQ’s may be modified from time to time. Please refer Terms of Use and Terms & Conditions of the products and/or services for more information.

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