Introducing the new
Maxis Trade In Program
Get the best value for your old devices and enjoy payment within 72 hours.
Install the Maxis Trade In app and follow the instructions provided on this page below.
(Note: Applicable for Klang Valley only)
|Devices||Capacity||Trade-in Price Exclusively for Maxis customers (RM)|
|Apple Watch Series 4, 44mm||GPS & Wi-Fi||460|
|Apple Watch Series 5, 44mm||GPS & Cellular||785|
|iPad Pro 3||Wi-Fi & Cellular||1,775|
|iPad Pro 4||Wi-Fi & Cellular||2,880|
|iPhone 12 Pro||512GB||4,150|
|iPhone 12 Pro Max||512GB||4,415|
Galaxy Tab S6
|Galaxy Tab S7||128GB||1,670|
|Galaxy S20 Ultra||128GB||1,520|
|Galaxy S20 Ultra 5G||256GB||1,710|
|Galaxy Note20 5G||256GB||1,670|
|Galaxy Note20 Ultra 5G||512GB||2,430|
What is this trade in program about?
The Maxis Trade-in program enables new and existing Maxis customers to trade in devices such as smartphones, iPads, Samsung Tablets and Apple Watch in order to receive upfront payment up to RM 3,500 when you sign up a device contract.
Where can I go to trade in my device?
The Maxis Trade in program is currently available at all Maxis stores nationwide. Let’s find a store near you.
How do I trade in my devices with Maxis?
To get an estimated value of your smartphone, download Maxis Trade-in app from Google Play Store or iOS App Store and follow the steps to assess your phone.
When you are ready to trade in your smartphone and sign up with a new contract, just walk-in to any of the selected Maxis Stores and our team will help you to complete your transaction.
For Smart Watch and Tablet, please walk-in to the nearest Maxis Stores to evaluate and trade-in your item.
Can customer trade in more than 1 device at 1 time?
You can trade one (1) device per contract sign up.
What if my trade in value is higher than the new contract?
You may trade in a higher value device and sign up a device contract on a lower value device. You will receive the full amount of your trade in.
What should I do if I have not received my payment?
You will receive your payment within 3 working days. You may contact support centre of the trade program at +603 79313417 to check the status of your payment. Alternatively, you can WhatsApp your payment enquiries +6011 65273417.
I have completed the assessment and suppose to hand in my phone, how do I cancel my trade in order?
To cancel your order, drop an email at email@example.com or Whatsapp +6011 37386610 or +6011 65273417 with your order ID (MYCA00XXXX).