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Why trade in with Maxis?

Trade in Smartphone

Install the Maxis Trade In app and follow the instructions provided on this page below.
(Note: Applicable for Klang Valley only)

Competitive prices and exclusive offers for Maxis customers.

Quick payment

Get your cash payment within 72 hours. No gimmicks. No waiting.

Wide range of smartphones

Now accepting iPads, Samsung Tablets, and Apple Watch on top of over 1,000 Android and iOS smartphone models.

Exclusive monthly trade in bonus for Maxis customers

Devices Capacity Trade-in Price Exclusively for Maxis customers (RM)
Apple Watch Series 4, 44mm GPS & Wi-Fi 460
Apple Watch Series 5, 44mm GPS & Cellular 785
iPad Pro 3  Wi-Fi & Cellular 1,775
iPad Pro 4 Wi-Fi & Cellular 2,880
iPhone 12 256GB 3,030
iPhone 12 Pro 512GB 4,150
iPhone 12 Pro Max 512GB 4,415

Galaxy Tab S6

128GB 1,270
Galaxy Tab S7 128GB 1,670
Galaxy S20 128GB 1,195
Galaxy S20+ 128GB 1,290
Galaxy S20 Ultra 128GB 1,520
Galaxy S20 Ultra 5G 256GB 1,710
Galaxy Note20 5G 256GB 1,670
Galaxy Note20 Ultra 5G 512GB 2,430
  • The list above highlights our exclusive monthly promotion, but other models are accepted for trade-ins as well. 
  • To find out the trade-in value of your phone, please download the Maxis Trade-in app and follow the steps below.

Ready to trade in your old phone? Here’s how.

  1. Step 1
    Download and install the Maxis Trade In app on the phone that you would like to trade in.

    Maxis Google Play Store Maxis App Store 

    Maxis app Huawei App Gallery Download



  2. Step 2
    Key in device IMEI number for iPhones. If you do not know the IMEI number, dial *#06# to retrieve it. For Android users, you may skip this step.

  3. Step 3
    Scan the QR code below OR enter code 6041 to run diagnostics on your phone and find out the trade-in value.

    Maxis Trade In App QR

  4. Step 4:
    Back up your files and walk in to any Maxis Store near you to complete your transaction and get a brand-new smartphone.

Frequently Asked Questions

What is this trade in program about?
The Maxis Trade-in program enables new and existing Maxis customers to trade in devices such as smartphones, iPads, Samsung Tablets and Apple Watch in order to receive upfront payment up to RM 3,500 when you sign up a device contract.

Where can I go to trade in my device?
The Maxis Trade in program is currently available at all Maxis stores nationwide. Let’s find a store near you.

How do I trade in my devices with Maxis?
To get an estimated value of your smartphone, download Maxis Trade-in app from Google Play Store or iOS App Store and follow the steps to assess your phone.
When you are ready to trade in your smartphone and sign up with a new contract, just walk-in to any of the selected Maxis Stores and our team will help you to complete your transaction.
For Smart Watch and Tablet, please walk-in to the nearest Maxis Stores to evaluate and trade-in your item.

Can customer trade in more than 1 device at 1 time?
You can trade one (1) device per contract sign up.

What if my trade in value is higher than the new contract?
You may trade in a higher value device and sign up a device contract on a lower value device. You will receive the full amount of your trade in.

What should I do if I have not received my payment?
You will receive your payment within 3 working days. You may contact support centre of the trade program at +603 79313417 to check the status of your payment. Alternatively, you can WhatsApp your payment enquiries +6011 65273417.

I have completed the assessment and suppose to hand in my phone, how do I cancel my trade in order?
To cancel your order, drop an email at support@getinstacash.com.my or Whatsapp +6011 37386610 or +6011 65273417 with your order ID (MYCA00XXXX).