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Why trade in with Maxis?

Competitive prices and exclusive offers for Maxis customers.

Quick payment

No gimmicks or waiting as you get your cash payment within 72 hours.

Wide range of smartphones

Over 1,000 Android and iOS smartphone models accepted.

Exclusive monthly trade in bonus for Maxis customers

Devices Capacity Trade-in Price Exclusive for Maxis Customers (RM)
iPhone 11 256GB 1,685
iPhone 11 Pro 512GB 2,500
iPhone 11 Pro Max 512GB 2,830
Galaxy S20 128GB 1,280
Galaxy S20+ 128GB 1,385
Galaxy S20 Ultra 128GB 1,635
Galaxy S20 Ultra 5G 256GB 1,710
Galaxy Note 20 5G 256GB 1,670
Galaxy Note 20 Ultra 5G 512GB 2,430
  • The list above highlights our exclusive monthly promotion, but other models are accepted for trade-ins as well. 
  • To find out the trade-in value of your phone, please download the Maxis Trade-in app and follow the steps below.

Ready to trade in your old phone? Here’s how

  1. Step 1:
    Download and install Maxis Trade In app on the phone you would like to trade in.

    Maxis Google Play Store Maxis App Store 

    Maxis app Huawei App Gallery Download



  2. Step 2:
    Key in device IMEI number for iPhones. If you do not know the IMEI number, dial *#06# to retrieve it. For Android users, you may skip this step.

  3. Step 3:
    Scan the QR code below OR enter code 6041 to begin diagnostic of your phone and find out the trade in value.

    Maxis Trade In App QR

  4. Step 4:
    Back up your files and walk-in to any Maxis Store near you to complete your transaction and get a brand-new smartphone.

Frequently Asked Questions

What is this trade in program about?
The Maxis Trade-in program enables new and existing Maxis customers to trade in ANY phone to receive upfront payment up to RM 3,500 when you sign up a device contract.

Where can I go to trade in my device?
Trade in program is currently available at all Maxis stores nationwide. Let’s find a store near you.

How do I trade in my phone with Maxis?
To get an estimated value of your phone, download Maxis Trade-in app from Google Play Store or iOS App Store and follow the steps to assess your phone.
When you are ready to trade in your phone and sign up with a new contract, just walk-in to any of the selected Maxis Centers and our team will help you to complete your transaction.

Can customer trade in more than 1 device at 1 time?
You can trade one (1) device per contract sign up.

What if my trade in value is higher than the new contract?
You may trade in a higher value phone and sign up a device contract on a lower value phone. You will receive the full amount of your trade in.

What should I do if I have not received my payment?
You will receive your payment within 3 working days. You may contact support centre of the trade program at +603 79313417 to check the status of your payment. Alternatively, you can WhatsApp your payment enquiries to +6011 65273417.

I have completed the assessment and suppose to hand in my phone, how do I cancel my trade in order?
To cancel your order, drop an email at support@getinstacash.com.my or Whatsapp +6011 37386610 or +6011 65273417 with your order ID (MYCA00XXXX).