Frequently Asked Questions
Jualan Riang Raya offers mobile devices on a shorter contract period and home device from as low as RM1/month, available from 14 April 2022 onwards.
We are offering a new contract option; 12-month Normal Device Contract on Maxis Postpaid 98/ 128 or Maxis Unlimited Postpaid 98/ 128 for selected devices.
The offer period starts from 14 April until 31 July 2022 or while stocks last.
Yes. 12-month contract will be assigned to your principal line on the selected rateplan.
You may take up this offer at following channels:
- Any Maxis Store
- Call us at 123
- Maxis Online Store
The eligible rate plans are Maxis Postpaid 98/ 128 or Maxis Unlimited Postpaid 98.
All existing and new customers are eligible.
If you are an existing customer, you just need to sign up device on a 12-month contract on eligible rateplan.
If you are a new customer, you can sign up a new principal line with new mobile number, change from Hotlink Prepaid or switch your line from other operators to Maxis.
Yes, device contracted on your principal line on Normal Device Contract is eligible to sign up for Maxis SafeDevice.
Yes. You are welcome to upgrade your rate plan to any Maxis Postpaid plan with higher commitment.
However, downgrading your rate plan OR changing your rate plan to a non-eligible plan will be deemed as early termination of your contract.
Early termination of your 12-month Normal Device Contract will require you to pay an early termination fee.
Early termination fee is calculating based on [(Recommended Retail Price (RRP) – Upfront Cost) x (Remaining month(s) ÷ 12 months)].
Need to get in touch with us?
Contact Maxis Customer Service