Frequently Asked Questions
Mobile Devices
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Jualan Riang Raya offers mobile devices on a shorter contract period and home device from as low as RM1/month, available from 14 April 2022 onwards.
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We are offering a new contract option; 12-month Normal Device Contract on Maxis Postpaid 98/ 128 or Maxis Unlimited Postpaid 98/ 128 for selected devices.
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The offer period starts from 14 April until 31 July 2022 or while stocks last.
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Yes. 12-month contract will be assigned to your principal line on the selected rateplan.
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You may take up this offer at following channels:
- Any Maxis Store
- Call us at 123
- Maxis Online Store
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The eligible rate plans are Maxis Postpaid 98/ 128 or Maxis Unlimited Postpaid 98.
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All existing and new customers are eligible.
If you are an existing customer, you just need to sign up device on a 12-month contract on eligible rateplan.
If you are a new customer, you can sign up a new principal line with new mobile number, change from Hotlink Prepaid or switch your line from other operators to Maxis.
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Yes, device contracted on your principal line on Normal Device Contract is eligible to sign up for Maxis SafeDevice.
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Yes. You are welcome to upgrade your rate plan to any Maxis Postpaid plan with higher commitment.
However, downgrading your rate plan OR changing your rate plan to a non-eligible plan will be deemed as early termination of your contract.
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Early termination of your 12-month Normal Device Contract will require you to pay an early termination fee.
Early termination fee is calculating based on [(Recommended Retail Price (RRP) – Upfront Cost) x (Remaining month(s) ÷ 12 months)].
