Frequently Asked Questions
TNG – Maxis Mini Program
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The Maxis Mini Program on TNG eWallet host the exclusive online stores of Maxis and Hotlink for specially for TNG eWallet users.
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Through the Maxis Mini Program, all TNG eWallet users who are existing Maxis/ Hotlink customers and non-Maxis/ Hotlink may subscribe to Maxis services and make purchases with their TNG eWallet.
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As this is an exclusive on TNG eWallet app, the only payment option is users’ TNG eWallet.
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If you have insufficient amount in your TNG eWallet for the transaction, you will be prompted to reload before proceeding with the transaction and if you have pre-registered credit card for reload, you may perform quick payment.
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The cap is following the eWallet size.
- Non-eKYC users (Non-verified), RM200 per month
- eKYC users (Verified), RM5,000 per month
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If your personal details on TNG has not been verified yet, you are deemed as Non-eKYC user, you will be redirected to get your TNG eWallet account to do a one-time verification before making any purchase on the Maxis Mini Program.
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Your purchase limit is equal to the maximum limit reload per month TNG eWallet which is RM5,000. There are no separate limit set just for Maxis Mini Program
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Special deals and promotions are by campaign basis. Stay tuned to Maxis Mini program for latest Special deals and promotions from time to time
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Customers who made subscriptions of plans and purchases will receive invoice via email (as per BAU commerce’s transactions)
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TNG Help Centre: Verification of TNG account, eWallet balances and limit
Maxis Hotline @ 123: for Maxis’ services & products, status of purchase, delivery
