Alert: Discontinuation of Cheque Payments for Consumer.

Alert: Discontinuation of Cheque Payments.

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Frequently Asked Questions

Pay Per Use Internet

  • Mobile internet Pay-Per-Use is charged based on RM10 per 50MB; limited to 10 blocks(RM100 total) per billing cycle, After 10 blocks, you’ll browse at reduced speeds with no extra charges.

  • Yes. You can continue browsing for FREE at reduced speed.

  • Yes. You’ll be charged RM10 per 50MB block, even if unused. Unused data isn’t refunded.

  • Yes. You will receive SMS notifications when:

    1.  You start browsing based on Pay-Per-Use; and
    2. You have reached 60% usage for each of your 50MB block; and
    3. You have reached 100% usage of 10th 50MB block.

     

    Also at any time, you may check Maxis app for your exact Pay-Per-Use usage.

  • There is no option to turn off the SMS notifications. This is a default feature to notify that you are using internet on Pay-Per-Use.

  • The quota of 500MB will be refreshed on your next bill cycle date (if you continue to browse mobile internet based on Pay-Per-Use.)

  • For better value, upgrade to a Maxis Postpaid plan via the Maxis app.

Looking for the right Postpaid Plan?

The FAQ’s are meant for clarification purposes only. The FAQ’s may be modified from time to time. Please refer Terms of Use and Terms & Conditions of the products and/or services for more information.

Need to get in touch with us?

Contact Maxis Customer Service