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Frequently Asked Questions

Data Usage Policy

  • Our Fair Usage Policy is to ensure all customers can get good browsing experience and to prevent abusers from hogging the bandwidth and impacting other users.

    We throttle person to person (P2P) file sharing during peak periods and the user experience on P2P is on a best-effort basis​.

  • Maxis Fibre plans offer unlimited quota.

  • Maxis Fibre plans offer unlimited data.

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The FAQ’s are meant for clarification purposes only. The FAQ’s may be modified from time to time. Please refer Terms of Use and Terms & Conditions of the products and/or services for more information.

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Contact Maxis Customer Service