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Frequently Asked Questions

Change & Upgrade Plans

  • You may call us or walk in to your nearest Maxis Centre to upgrade your Home Fibre plan.

  • To change your Home Fibre plan, please call us or walk into your nearest Maxis Store and our team will advise you accordingly based on your existing contract, the benefits and the conditions of the new offer/plan

  • Your MaxisONE Home Fibre contract will be renewed to a new 24-month contract when you take up a new router.

Find out if you're covered

The FAQ’s are meant for clarification purposes only. The FAQ’s may be modified from time to time. Please refer Terms of Use and Terms & Conditions of the products and/or services for more information.

Need to get in touch with us?

Contact Maxis Customer Service