Frequently Asked Questions

Change of Plan

Yes, you can. However, you will be re-contracted to a new 24-month contract.
You can contact us for change fibre plan request.
No, change of Maxis router and BTU modem is not required. If you are upgrading to Maxis Home Fibre 1Gbps and above plan; we will issue a new router for you to enjoy higher speed.

The FAQ’s are meant for clarification purposes only. The FAQ’s may be modified from time to time. Please refer Terms of Use and Terms & Conditions of the products and/or services for more information.

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Frequently Asked Questions

Change of Plan

Can I change to Maxis Home Fibre plan at lower monthly commitment and/or lower speed?

How can I request to change Maxis Fibre plan?

Do I need to change my home fibre devices for change of home fibre rate plan?

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