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VoLTE stands for Voice over LTE. It is an advance technology that delivers crystal-clear sound over voice calls across the Maxis network.
With VoLTE, you will enjoy crystal-clear voice call quality and shorter call set-up time. On top of that, you will also be able to use mobile data at 4G speed even during phone calls.
Please refer here for full list of devices available for VoLTE.
VoLTE will be automatically activated if your mobile device is updated to the latest device software versions.
You may also follow these *steps on your mobile device to enable VoLTE manually:
Setting > Mobile Network > Mobile Data > Enable VoLTE
*Steps to enable VoLTE may differ subject to mobile device models
You do not need to subscribe for a new service or change your mobile plan to enjoy VoLTE.
You do not have to change your SIM card to enjoy VoLTE.
It is an enhancement to the voice service which you are enjoying, there is no additional charge for VoLTE.
Currently, VoLTE is not available when you are roaming overseas or if you are making International Direct Dial (IDD) calls.
VoLTE is both device and network dependent. You will be able to continue to enjoy VoLTE if your new mobile device supports Maxis VoLTE.
You may experience the described situation in low 4G coverage areas such as indoors due to VoLTE calls require stable 4G network reception.
If your mobile device is Maxis VoLTE supported, you will be able to enjoy VoLTE calls when you are in 4G coverage areas regardless of whether your caller or recipient is on VoLTE.
Find answers from our FAQ or contact Maxis Customer Service via these channels