VoiceMail

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• How do I subscribe to VoiceMail service?

  You can do it on your own via Maxis app or Maxis Care.
  Here's a quick guide:
  ​Maxis app:  select your service, go to Service Details, select Value Added Services and select Dynamic Voice  Mail
  Maxis Care:  select your service, go to Service Details, select Value Added Services and select Dynamic Voice  Mail 
  

• What is the charge for VoiceMail service?

  There is no monthly service fee charge. Any call to 121 from any part of Malaysia to retrieve your Voicemail will be charged at RM0.20 per call; voice mail retrieval while roaming will be charged as roaming call. For roaming call charges, you may refer to www.maxis.com.my/roaming.
  

• What is the charge for VoiceMail service when I roam?

  Any deposit and retrieval of voicemail when you are roaming, they will be considered call received and outbound call respectively and will be charged as roaming call; for roaming call charges, you may refer to www.maxis.com.my/roaming.
  

• How do I cancel VoiceMail service?

  You can do it on your own via Maxis app or Maxis Care.
  Here's a quick guide:
  ​Maxis app:  select your service, go to Service Details, select Value Added Services and select Dynamic Voice  Mail
  Maxis Care:  select your service, go to Service Details, select Value Added Services and select Dynamic Voice  Mail 
  

• Can I reactivate and restore VoiceMail service after cancellation?

  Any voicemail will be auto stored for 7 days. Once the service is cancelled all the voicemail recorded will be permanently deleted.
  However, you may activate a brand new VoiceMail service at Maxis Care: select your service, go to Service Details, select Value Added Services and select Dynamic Voice  Mail