Call Forwarding

EXPAND ALL COLLAPSE ALL

• How do I set up my phone for call forwarding?

  You can verify if the service is active via Maxis app:

  • select the line under All Services,
  • tap on View all,
  • tap on Add-Ons and ensure the call forwarding service is checked

  
  If it is, you can manage it on your own phone settings, whenever you need to. 

• What is the charge for call forwarding?

  There is a monthly fee of RM3. 

  Any calls answered by the forwarded number will be charged as local call if you are not roaming. 

• What is the charge for call forwarding when I am roaming?

  Forwarded calls answered while roaming incur roaming call rates. Check rates here: Maxis Roaming Charges. For roaming call charges, you may refer to www.maxis.com.my/roaming.

• How do I cancel call forwarding?

  To deactivate call forwarding service, go to Maxis app,

  • select the line under All Services,
  • tap on View all,
  • tap on Add-Ons and uncheck Call Forwarding.