Call Forwarding

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• How do I set up my phone for call forwarding?

  You can verify if the service is active via Maxis app:  select your service, go to Service Details, select Value Added Services. See if the Call Forwarding is Checked. 

  If it is, you can manage it on your own phone settings, whenever you need to. 

• What is the charge for call forwarding?

  There is a monthly fee of RM3. 

  Any calls answered by the forwarded number will be charged as local call if you are not roaming. 

• What is the charge for call forwarding when I am roaming?

  For any call answered by the forwarded number when you are roaming, the answered call will be charged as roaming call. For roaming call charges, you may refer to www.maxis.com.my/roaming.

• How do I cancel call forwarding?

  To deactivate call forwarding service, go to Maxis app, select your service, go to Service Details, select Value Added Services and uncheck Call Forwarding.